The documentation that health inspectors look for
Tennessee Department of Health food service inspections evaluate rodent control under the Pest Control section of the Food Service Establishment Inspection report. Inspectors aren't just looking for the absence of live rodents โ they're looking for evidence of an active, documented program. A restaurant that had a pest control company visit last month but has no service log on file is in a different position than a restaurant with a current service agreement and dated visit logs available for review.
The practical documentation requirements that inspectors expect to find at a Chattanooga restaurant:
- Current service agreement: A signed contract with a licensed pest control operator showing the property address, the scope of service, and the service frequency. An expired or generic contract is a yellow flag; a current, property-specific agreement is what inspectors want to see.
- Dated service logs: A record of every pest control visit at the facility, showing the date, what was inspected, what activity was found, what treatment was performed, and who performed it. These logs should be maintained in a binder at the facility โ not at the pest control company's office.
- Pesticide application records: For any rodenticide or pesticide applied, the product name, EPA registration number, application site within the facility, rate applied, date, and applicator name. This is required by FDA Food Code Section 7-202 and is what distinguishes a documented program from an undocumented one.
What's not allowed inside a Chattanooga restaurant
FDA Food Code Section 7-202 establishes the pesticide application standards for food service facilities. For rodent control specifically:
- No rodenticide bait of any kind inside food preparation areas, food storage areas, or anywhere food contact surfaces are present.
- No bait stations inside the kitchen, inside the dry storage room, inside the walk-in cooler, or in the server station food-storage areas.
- All interior rodent treatment must be snap traps, placed in non-food-contact areas: under equipment, in electrical rooms, in back-of-house utility areas, in loading dock staging areas.
Exterior bait stations โ tamper-resistant, locked, labeled, and placed away from food and customer areas โ are appropriate outside. The dumpster enclosure perimeter, the loading dock foundation, and the exterior building perimeter are where rodenticide belongs in a restaurant program.
The Southside restaurant corridor: why pressure is year-round
For restaurants in Southside Chattanooga and Downtown, the rodent pressure is fundamentally different from what a suburban restaurant faces. The shared alley infrastructure of the Southside restaurant district โ the service lanes behind Market Street and Broad Street โ sustains large Norway rat colonies in shared dumpster enclosures year-round. A single restaurant that has an excellent pest control program still faces re-infestation pressure from the alley colonies that are beyond any individual operator's control.
The practical response for Southside and Downtown restaurants is: comprehensive structural exclusion sealing of all interior entry points (so the alley rats can't get inside), monthly interior snap trap service to catch any that do breach the perimeter, and maintained exterior station coverage documented in the service log. This combination satisfies health code documentation requirements and addresses the year-round pressure that makes quarterly service insufficient for high-density restaurant-corridor properties.
What to do after a health code citation for rodents
A health code citation for rodent evidence is a critical finding that requires a written corrective action plan and documented remediation before re-inspection. If you receive a citation:
- Call for a same-day inspection. Same-day response is available for active health-code situations across Hamilton County.
- Get a written corrective action plan. The inspection produces a written corrective action plan you can submit to the health department documenting what was found, what treatment was performed, and what structural corrections are underway.
- Begin treatment and exclusion work on the same visit in most cases. Don't wait for follow-up scheduling โ the inspection and initial treatment can happen the same day.
- Establish an ongoing documented program. A citation followed by documented monthly service is a significantly better position at re-inspection than a citation followed by a one-time visit.
See our restaurant rodent control program for the full protocol including health-code-compliant documentation, interior snap-trap-only treatment, and same-day response for citation situations.
Same-day rodent control across Hamilton County
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